Additional Resources

1. Books:
• "Out of the Crisis" by W. Edwards Deming
• "Quality Is Free" by Philip B. Crosby
• "Juran's Quality Handbook" by Joseph M. Juran
• "The Lean Startup" by Eric Ries
• "Agile Testing: A Practical Guide for Testers and Agile Teams" by Lisa Crispin and Janet Gregory
2. Standards and Frameworks - good to read, good to know:
• ISO 9001: Quality Management Systems Requirements
• ISO/IEC 25000: SQuaRE Guidelines
• ISO/IEC 25010: Systems and Software Quality Requirements and Evaluation (SQuaRE)
• ISO/IEC/IEEE 29119: Software Testing Standards
• ISTQB Certification (CTFL) -syllabus is free: International Software Testing Qualifications Board

Additional Resources:

• History of Quality Assurance and Control: History of QA
• ASQ: History of Quality: ASQ Resource